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How Can We Assist You Today?

Whether you need help with a recent trip, require assistance onboarding as a Captain, or wish to partner for business travel, our team is always ready.

Rider Helpdesk

Questions about fares, refunds, lost items, or payment issues.

1800-202-0011
support@riders.in

Captain Partner Desk

Account activation, document verification, and daily payout queries.

1800-202-0022
captains@riders.in

24/7 Crisis & SOS Desk

Immediate emergency assistance, accident claims, and police liaison.

1800-202-0099
Toll-Free (Zero Wait Time)

Corporate & B2B

Enterprise travel contracts, B2B parcel APIs, and bulk monthly billing.

+91 80 4912 3400
corporate@riders.in

Raise a Support Ticket

Our customer success specialists resolve 92% of tickets in under 30 minutes.

Our Registered & Regional Offices

Feel free to visit our local city hubs for in-person Captain onboarding and vehicle checks.

Headquarters

Bengaluru Corporate Office

RIDERS Tech Park, 4th Floor, Sector 6, HSR Layout, Bengaluru, Karnataka - 560102.

+91 80 4912 3400
North Regional Hub

Delhi NCR City Hub

Tower B, DLF Cyber City, Phase 2, Gurugram, Haryana - 122002.

+91 124 4920 100
Tech & R&D Hub

Hyderabad Regional Office

3rd Floor, Prithvi Prestige, HITEC City, Madhapur, Hyderabad, Telangana - 500081.

+91 40 6811 2000
West Regional Hub

Mumbai Operations Center

6th Floor, Platina Tower, Bandra Kurla Complex (BKC), Mumbai, Maharashtra - 400051.

+91 22 6900 4500

Statutory Grievance Redressal Officer

In compliance with Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:

Name: Rajeshwari Iyer | Email: grievance-officer@riders.in | Phone: +91 80 4912 3499